Devaayam Essentials, a brand owned and operated by Bergenia Organic Private Limited (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services..

Information We Collect

• Personal details: name, email, phone number, billing & shipping address (when you place an order).
• Payment processing: payments are processed through Razorpay; we do not store card or bank details.
• Non-personal info: browser type, IP address and other analytics data for site improvements.

Use of Information

• To process and deliver orders.
• To provide customer support and respond to queries.
• To send order-related updates and important service messages.

Sharing of Information

We do not sell or rent your personal information. We may share data only with trusted third parties necessary to complete transactions, such as payment gateway providers (e.g., Razorpay) and delivery partners, or when required by law.

Data Security

We follow industry-standard measures (including SSL encryption) to protect personal data from unauthorized access and misuse.

Your Rights

You may request access, correction, or deletion of your personal information. To make a request, contact us using the details below.

Grievance Officer

In accordance with the IT Act and related rules, our Grievance Officer details are:

• Name: [Prassang Goyal]
• Email: devaayamessentials@gmail.com
• Phone: [+918295783312]

This policy is intended to be short and clear for payment gateway approval. For detailed legal advice or additional clauses, consult your legal counsel.